Process Needs Analysis

Reahard & Associates provides an initial on-site evaluation of current dealership F&I processes, procedures, performance, and individual responsibilities to determine potential areas for profit improvement.  This comprehensive analysis provides an in-depth evaluation of F&I products, income distribution, individual & departmental performance, charge-backs, and compensation expense, along with specific recommendations for process improvements that will increase F&I product sales, profits and customer satisfaction. Also includes development of job descriptions and performance standards for F&I personnel, with written policies and procedures for quoting payments.